Who we are
Established in 1993, ApLingo is a well-established and respected force within the translation industry, providing quality services from our network of local offices located across the UK. Our strengths come from our experienced staff and team of translators, as well as our extensive knowledge of the industry which is supported by two decades’ experience. Our main ethos is to deliver exceptional translation services at a fair price.
How we work
ApLingo can provide commercial translation services in a wide spectrum of specialist fields, including technical, legal, financial, marketing and a great deal more. We translate both for publication and for information purposes, enabling you to establish a long term, beneficial relationship with your clients and business partners, and to be confident that the language barrier isn’t getting in the way when it comes to securing customer loyalty and satisfaction.
Don’t be a statistic. A 2006 report for the European Commission showed that an estimated 11% of exporting SMEs had lost business due to language communication problems. Accurate, high-quality translation can open the doors to a whole new world of business and ApLingo’s proven track record in the industry will help ensure that you are speaking your customer’s language.
Your translation will be overseen by a dedicated Project Manager to ensure that your requirements are fully met and to provide effective communication and exemplary service throughout.
We hope that you will find our expert translation service friendly, efficient and intuitive. We like to go the extra mile for our customers and if you have any queries at all, before, during or after your translation project we will be more than happy to assist you. Please don’t be afraid to ask us any question at all. We take pride in what we do and we are confident that once you’ve chosen ApLingo for your translation needs you won’t want to look anywhere else!
Quality Assurance
We know how a poor translation or incorrect interpreting can affect your business and this is why we apply strict monitoring, checking and feedback procedures to all of our work.
Our reputation and success are built on top-class services and client satisfaction, which we achieve through our company values and our excellent working relationship with our clients and our linguists. Our services are tailored to each client’s individual needs and we can proudly say that this policy usually leads to the retention of our client. Our internal processes and pricing strategy are also individually tailored to our clients’ requirements.
Our quality processes
Our processes are designed to achieve excellent working relationships with our clients.
We only take on assignments that we know can be executed and delivered to a high standard. We utilise stringent recruitment and selection processes.
In the first stage of the process, we discuss your requirements with you in order to identify your needs and to offer solutions. We identify, record and communicate any factors which could have an impact on the quality or success of the project.
Only qualified and experienced translators and interpreters will be assigned to your projects. In addition, all our linguists are mother-tongue, experienced in their respective fields and members of well-recognised and respected professional organisations.
We maintain contact with our linguists and clients at every stage of each assignment or project, which is tracked and managed through a custom-designed project management system.
Once your translated files have been delivered by the linguist, a project manager reviews them to ensure that formatting and editing follow your requirements.
Your feedback on our service and performance will be used to make any necessary improvements.